Is ch-aviation an airline, travel agency, or airport?
ch-aviation is not an airline, travel agency, or airport. We are an aviation intelligence platform, providing data, analytics, and insights to professionals working within the global aviation industry.
If you have landed on this page because you have a question about a flight booking, ticket refund, baggage, delay, or cancellation, please note that ch-aviation is unable to assist with the following:
- Flight bookings or ticket purchases
- Refunds or cancellations
- Baggage queries or claims
- Flight delays or disruptions
- Check-in or boarding issues
Who should I contact instead?
Please reach out directly to the organisation responsible for your travel experience:
- Booked directly with an airline? Contact the airline's customer service team via their official website, phone line, or social media channels.
- Booked through a travel agency or online platform? Reach out to them directly — they manage reservations, changes, and refunds on your behalf.
- Experiencing an airport-related issue? The airport's official website or information desk will be your best point of contact.
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