What is the expected bounce rate for contact email addresses, and are they verified?

Every email address listed in the ch-aviation contacts database is verified at the point it is added. Our contacts are not simply sourced from LinkedIn profiles; where we show an email address, it has been checked before being published.

Can ch-aviation provide a bounce rate percentage?

When you contact someone using an email address from our database, the email is sent from your own email system, not from ch-aviation. Delivery results, including bounces, are therefore only visible on your side. This is why we are unable to provide a bounce rate percentage.

What we can confirm is that every email address is verified before it is added to our database, and each record is regularly reviewed to keep it accurate.

How do we keep contact data up to date?

Our research team maintains contact records through a combination of continuous monitoring and manual review:

• Industry monitoring: We track industry publications, regulator reports, official documents and airline news to identify personnel changes as they happen.
• Periodic reviews: Every record is reviewed on a regular basis to confirm it remains current.
• Manual checks: Each contact is checked by a member of our team rather than relying solely on automated processes.

What should I do if an email address bounces?

Simply let us know by clicking on the "Incorrect?" button next to person's contact details. Our team will research the contact and provide you with either:

• An updated email address for the same person, or
• The new contact holding that role, if the person has moved on.
  
  

Have an update on a contact? Let us know as well - the submitting process is the same! Your feedback helps us improve the data for all ch-aviation users, and we truly appreciate it.

You might also want to check:
How often is Contact Data updated?
Is ch-aviation Contact Data GDPR compliant?

If this article does not answer your question or resolve your issue, you can always submit a ticket and our Customer Support team will get back to you as soon as possible.