Why has my subscription price changed?

We understand that a price adjustment always warrants an explanation, and we appreciate you taking the time to raise it with us.

As a multinational company with operations and teams across multiple markets, our overall cost base reflects a broad range of regional economic conditions. While inflation has been relatively moderate in Switzerland and parts of Western Europe, cumulative inflation across several of the markets in which we operate has been materially higher — in some regions reaching 20–25% over the past three years.

Our pricing adjustments reflect this global operating reality. We have kept any increases as modest as possible while ensuring we can continue to deliver the same high-quality data, platform, and support that our customers rely on.

We genuinely value your continued partnership and do not take these decisions lightly. If you would like to discuss your subscription or pricing in more detail, please do not hesitate to reach out — our team is happy to help.

If this article does not answer your question or resolve your issue, you can always submit a ticket and our Customer Support team will get back to you as soon as possible.